What is TELUS Business Connect VoIP?

TELUS Business Connect is an all-in-one communications platform that integrates your phone system and wireless devices so you can manage your business from your desktop, office phone and mobile devices.

Product Description

The TELUS Business Connect solution is a VoIP-based service that combines mobile and office communications on a single secure network over the customer’s Internet connection. It is more flexible and easier to manage than a traditional phone system. Users receive one business number for their office phone, computer, fax, and mobile devices – no need to hand out multiple numbers. Customers can completely set up, manage, and access the entire phone system from a smartphone or tablet with the TELUS Business Connect mobile app as well as from their computer.

TELUS Business Connect solutions help empower businesses to be more accessible, productive, and professional through the following features:

  • TELUS Business Connect mobile app – Set up additional locations, departments, and users in just minutes to meet the demands of customers.
  • One-number calling – Transfer and route calls seamlessly across devices and locations.
  • Auto attendant and customized answering rules – Acts like a virtual assistant and the customer can easily change their call handing rules, access all their messages, and dial co-workers from their smartphone.
  • One-click conferencing – Join the conference with one tap and invite participants using email.
  • Presence capability – See if colleagues are on a call, even from a smartphone.
  • Regional area codes – Route calls back to the main office to help businesses expand their market and do business in other locations TELUS Business Connect solutions are:
  • Quick – Set up takes minutes – not weeks. No technical expertise required.
  • Easy – Desk and conference phones arrive plug-and-ring ready; all they need is an Internet connection. An implementation call will be scheduled to assist the customer with their configuration requirements.
  • Accessible – Make changes with just a few taps from the TELUS Business Connect mobile app on a mobile device
  • Valuable – Requires minimal upfront investment